Client Profiles / Aderant

(last edited: 02/11/2023)

Outlook Integration

Only 32 bit (x86) versions of Office are supported.
Can be up to and including Office 2019 / 365.

Office must show up in Add/Remove Programs in Control Panel.



Patch Script

If Outlook button in Aderant is greyed out, then run the following script as administrator

@echo off
md "C:\Program Files\Microsoft Office"
md "C:\Program Files\Microsoft Office\root"
md "C:\Program Files\Microsoft Office\root\Office16"
c:
cd\
cd "Program Files\Microsoft Office\root\Office16"
echo.
IF %ERRORLEVEL% NEQ 0 goto :DIR-ERROR

IF exist OUTLOOK.EXE (
    echo Warning! Outlook file already exists in expected location.
    echo Please restart Aderant Total Office and test again before running this script.
    pause
) else (
    echo nul > OUTLOOK.EXE
)
IF %ERRORLEVEL% NEQ 0 goto :FILE-ERROR

echo SUCCESS!
pause

exit

:DIR-ERROR
echo Required folders could not be created. Script may need to be run as Administrator, or UAC settings disabled.
pause
exit

:FILE-ERROR
echo Folders were created, but Outlook stand-in file was not created. Script may need to be run as Administrator.
pause


Installing Aderant

\\SQL\CPShare\CPWIN\upgrade\ATOClientSetup

Will install all dependencies!



Outlook Calendar Integration

If Outlook Calendar and CP Calendar Stop Syncing

1. Trying restarting the service manually.
May produce an error: 1061
2. Kill it in Task Manager and Start Service
3. Check Logs for Error Code and to make sure it's syncing

Task:
Task to Restart the Service Run Daily at 4pm, every hour after if it fails.

Log Files Location:
C:\Users\administrator.BFLAW\AppData\Local\ClientProfiles
CPEIS_CPSQLHosted.log

Script Location:
C:\Program Files (x86)\ClientProfiles\Services\ExchangeSynchronization\CPEIS Restarter.cmd

Service: (First Service in List)
Aderant Total Office Exchange Integration (CPSQLHosted)
Runs at bflaw\administrator